Citizen Alerts & Notifications

Citizen Alert System
The South Metro Fire Rescue Authority's Dispatch Center, MetCom, is using the Arapahoe County Everbridge Citizen Alert System to let you know about issues that may affect your safety. The notification system allows public safety agencies in Arapahoe County to contact residents in seconds so you learn about emergencies right away.
The Citizen Alert System can deliver messages to you any way you want - on your home phone, cell phone, email, and more. The process begins when an  Arapahoe or Douglas County public safety agency issues a message about a potential safety hazard or concern. The notification system dials your main contact number or sends an email. If you don't confirm receipt of the message, the system will try to reach your second contact number or email. The system will continue trying to contact you until it receives a confirmation from you.

How It Works
  1. A wildfire starts, threatening area homes and businesses.
  2. Your Dispatch Center accesses the Citizen Alert system to notify residents and businesses.
  3. The system starts contacting thousands of residents instantly by phone, fax, email, and more.
  4. Recipients receive instructions for safety precautions and evacuation.
The success of this service relies on you. Having your latest contact information is the only way to ensure that we can contact you in an emergency. Updating is easy and only takes a few minutes.   

How to Join
You can opt-in now to be ready to receive important notifications when emergencies happen. Thank you in advance for your cooperation and participation in this important program. If you want to use this system, we need you to update your contact information. Doing so is quick and easy -- just select the appropriate link below depending on which county you live in.